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Return Policy

Free, Easy Returns for all products within 28 days!

We aim to collect within 3 working days.

It's that simple!

If for any reason your product isn't right for your needs we will free of charge collect and return the item then refund you 100% of what you paid - providing the item is in the same condition as it arrived.

We love and stand by our products this is why we have one of the best return policies in our industry.

 

Returns Process:

When you discover that your product doesn't fit your needs or isn't what you expected please send through an email to daniel@jaqueswoodcraft.co.uk with the following information:

  • Reason for return
  • Photo of defect (if any)
  • Best days and time for returns pickup